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PARTNERSHIP
BENCHMARK
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TOP TRENDS
Partnership Benchmark 2023
1. Annus Horribilis:
Worst growth figures for IT service providers ever.
Focus is on cost reduction.
2. Momentum shifts to cloud:
This year the balance shifted towards the cloud providers (Hyperscalers, SAP RISE)
3. AI takes centerstage:
Triggered by the launch of ChatGPT, CEOs and boards are focused on their AI strategy.
A new era has begun.
![20943729 [Converted].jpg](https://static.wixstatic.com/media/4941a0_39cf35d3bc5c4e1f8ef2e063f4c963fb~mv2.jpg/v1/fill/w_103,h_103,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/20943729%20%5BConverted%5D.jpg)
Partnership Benchmark 2023
BELGIUM
APPLICATIONS SERVICES
Accenture, TCS, Capgemini
LEADERS
100+
clients
350+
contracts
INFRASTRUCTURE SERVICES
Kyndryl
APPLICATIONS SERVICES
PWC, CGI, Hexaware
HIGHEST CSAT
INFRASTRUCTURE SERVICES
Stefanini, TCS, Kyndryl
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